Welcome to CETS
Customer Experience & Telco Sales Association
Helping Telecom Professionals Succeed
The Customer Experience & Telco Sales Association (CETS) brings together professionals from the service provider and vendor communities within the Telecom industry responsible for direct and indirect sales channels, customer care and the customer experience. Members share channel best practices and industry trends in these areas with respect to all products and services sold by Telco providers.
CETS members share best in class programs and processes in areas of sales channels and the customer experience within the Telecom industry.
CETS is the go-to destination and community for Telecom professionals to connect - exploring best practices, industry trends, and sales successes and failures industry-wide. Our monthly “hot topics” webinars and events empower members to expand their network and build resources through a platform and community that can’t be found anywhere else.
Very good seminar. Did a great job covering important topics. Great sharing of information.
Really enjoyed myself - garnered a lot of interesting info that I can apply to my job going forward.
Great environment for both networking and learning.
Loved the interaction this year and love the Canada vs. USA markets discussions.