Our members inform us that the discussions and networking at these events are extremely valuable
CETS holds two annual face-to-face meetings. The CETS Annual Meeting (held in the spring) is co-located with ResearchFirst’s Telco Sales Channels seminar, allowing members to save on travel expenses while continuing the learning and networking throughout the week. The Fall Workshop is typically hosted by one of our member companies and may include tours of the local facilities.
The monthly Hot Topic webinars cover current and sales channel and customer experience issues. They are typically introduced by an industry leader and then followed by roundtable discussions including all participating membersby an industry leader from the membership.
Upcoming Hot Topic Webinar:
Held monthly typically every 3rd Wednesday at 12PM Central. This date and time may fluctuate some months as a result of holidays and other issues, so be sure to check for updates.
Upcoming Hot Topic:
CETS Best in Class Award Winning Programs
THIS MONTH'S CALL IN DATE:
Wednesday, July 28, 2021
CETS 2021 Fall Workshop hosted by Calix
Please join us this October for our first post-COVID face-to-face event in San Jose, California! These dates were just announced so check back soon for more information and registration details.
This will be an interactive event with presentations and roundtables covering sales best practices in call centers, retail and other alternate channels, customer experience strategies and many other consumer and SMB channel related topics.
Tuesday, October 26
& Wednesday, October 27, 2021
2019-2021 Hot Topic Webinars
These are restricted to Members and invited guests. To request an invitation to register, guests should contact us.